Shipping Policy
September 23, 2026
Custom orders
Custom options, such as special colors, are arranged by contacting us. Custom orders ship within the lead time we give you when the order is confirmed.
Processing time
Orders placed by 2 PM ET on a business day ship within 1-2 business days. Orders placed after 2 PM ET, on weekends, or on holidays are processed starting the next business day.
Shipping rates & delivery
Shipping is calculated at checkout based on package weight, dimensions, and destination, and is charged at UPS's rate — we don't mark it up. Delivery time is separate from processing time and depends on the UPS service selected at checkout. Estimated transit times are shown at checkout.
Carrier
All orders ship via UPS.
Shipping area
We ship to all 50 U.S. states and Washington, D.C. We don't currently ship internationally or to U.S. territories.
UPS can't deliver to P.O. boxes or APO/FPO/DPO addresses. Please use a street address.
Address accuracy
We ship to the address entered at checkout. Contact us before your order ships if it needs to be corrected — we can't redirect a package once it's in transit, and reshipping to a corrected address is the customer's responsibility.
Damaged or lost shipments
If a package arrives damaged, contact us within 7 days of delivery with your order number and photos of the package and part. Keep the packaging until the claim is settled.
If a package doesn't arrive, contact us with your order number and we'll open a claim with UPS.
Contact
info@milltechparts.com
989-818-3390
