After you contact us, we'll email you a prepaid UPS return label to print. Please use that label so the return is tracked and insured. For standard returns, the label cost is deducted from your refund. Original shipping charges aren't refunded unless the return is due to our error.

You can cancel an order within 12 hours of placing it for a full refund, as long as it hasn't shipped. Custom orders can't be cancelled once work has started.

Returns are accepted within 30 days of delivery.

Items must be uninstalled, unused, in original condition, and in original packaging.

Custom orders (such as special colors) and custom-cut or fabricated parts are final sale and not eligible for return. All sales of custom engineering services are final.

A 15% restocking fee applies to all returns except defective or incorrect items.

Once we receive and inspect the returned item, refunds are issued to the original payment method within 5 business days, minus the restocking fee and return label cost.

If you receive a wrong item, contact us within 7 days of delivery. If a part is defective, contact us within the 30-day return window. Include your order number and contact us before returning anything. We'll send a prepaid return label at no cost, and the restocking fee doesn't apply.

Mill-Tech Engineering is not liable for damages resulting from improper installation.

Contact us at info@milltechparts.com or 989-818-3390 with your order number. We'll confirm the return and email your prepaid UPS label. Please don't send anything back without it.